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Refunds & Returns Policy

Recommendation:

We recommend using ePacket as a shipping option (if found) because it is cheap and gives a tracking number.

Disclaimer:

Free shipping takes 10-50 days according to your location in the table found in the shipment tab of each item. This doesn’t include our 2-5 day processing time. We can provide tracking number in Free shipping but not in all countries

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

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